Banks Warranties
Banks Power systems and Banks Brake systems are designed to conform to vehicles operated within maximum load specifications. All applicable Banks systems are emissions-tested and certified in 50 states.
All Banks products are backed by our warranty and reputation earned from a history of customer satisfaction since 1958. Below is an overview of the warranty-coverage terms for the components, assemblies and sub-systems that comprise Banks power systems.
Banks Power Systems & Performance Parts | |
| Ram-Air intake system | 5-Year Ltd. |
| TwinRam intake system | 5-Year Ltd. (rubber components, 2-yr) |
| Techni-Cooler charge-air cooler, oil coolers | 2-Year Ltd. |
| OttoMind engine calibration module | 2-Year Ltd. |
| Big Hoss Module | 2-Year Ltd. |
| Sidewinder turbocharger assembly | 2-Year Ltd. |
| Quick-Turbo assembly, discrete wastegate actuators | 2-Year Ltd. |
| TorqueTube exhaust manifolds | Lifetime Ltd. |
| Dynaflow muffler, stainless steel | Lifetime Ltd. |
| Dynaflow muffler, aluminized steel | 5-Year Ltd. |
| Monster exhaust, stainless steel | Lifetime Ltd. |
| Monster exhaust, aluminized steel | 5-Year Ltd. |
| TransCommand | 2-Year Ltd. |
| DynaFact instrumentation (gauges) | 2-Year Ltd. |
| Git-Kits | 2-Year Ltd. |
| PowerStick Cam-and-kit | 2-Year Ltd. |
| Banks Billet Torque Converter | 2-Year Ltd. |
Banks Brake Systems | |
| Brake assembly* | 5-Year Ltd. |
| Electrical components, pneumatic components, solenoid valve and auxilliary air supplies (where applicable) | 2-Year Ltd. |
| Banks SmartLock | 2-Year Ltd. |
For equipment not manufactured by Banks, please refer to Mfr. Warranty
Gale Banks Engineering (BANKS) warrants to the original purchaser that any parts purchased shall be free from defects in material and workmanship. A defect is defined as a condition that would render the product inoperable. This warranty does not cover deterioration of plating, paint or any other coating. BANKS liability is limited to the repair or replacement, at BANKS’ option, of any warrantable product returned prepaid with a complete service history and proof of purchase to the factory. A valid proof of purchase is a dated bill of sale. Repaired or replaced product will be returned to the customer freight collect. Accepted warranty units which have been replaced become the sole property of BANKS. Mileage is not a factor. All banks products are subject to the provisions stated herein regardless of mileage.
Product returned for warranty determination must be accompanied by a Return Material Authorization (RMA) number obtained determination must be accompanied by a Return Material Authorization (RMA) number obtained in advance from a BANKS customer service representative. BANKS will be the final authority on all warranty decisions.
This warranty shall not apply to any unit which has been improperly stored or installed; subjected to misapplication, improper operating conditions, accidents, or neglect; or which has been improperly repaired or altered or otherwise mistreated by the owner or his agent.
Labor costs incurred by the removal and replacement of a BANKS product, while performing warranty work, will be the responsibility of the vehicle owner. In no case does the obligation of Gale Banks Engineering exceed the original purchase price of the product as indicated on the original bill of sale. Warranty coverage applies only to the Banks product which shall be covered (1-year, 2-year, 5-year or lifetime) of the original vehicle it was installed upon, to the original purchaser.
Except as set forth in this warranty, BANKS disclaims any implied warranty, including implied warranties of merchantability and fitness for a particular purpose. BANKS also disclaims any liability for incidental or consequential damages including but not limited to, repair labor, rental vehicles, hotel costs or any other inconvenience costs. This warranty is in lieu of all other warranties or guarantees, either expressed or implied, and shall not extend to any consumer or to any person other than the original purchaser residing within the boundaries of the continental U.S. or Canada.
*Ltd. warranty does not cover service conditions (i.e. soot buildup in shaft bushings due to out-of-tune engine, or excess heat-damage due to overly-rich fueling conditions)
Return Policy
Gale Banks Engineering accepts returns on all new merchandise.
Note that all returns are subject to a 30% restocking fee. Include all original packaging, manuals, and ancillary materials in order to avoid being charged for any missing or damaged components.
Reimbursement eligibility for returns is as follows:
- Within 30 days of invoice date: refund, less any restocking fees
- After 30 days of invoice date: no returns or adjustments
Refunds will be given on parts only. Labor or installation costs, shipping, or any other charges are excluded. All parts must be returned in the original package, cannot be damaged or used/installed, and must be in original condition. All returned parts must be sent freight prepaid and are subject to a restocking fee.
Return Procedure
For all returns, please call 888-839-5600 for a Return Material Authorization (RMA).
When packaging your parts for return shipment, write the RMA number on the outside of the box in large, easily visible letters, and include a copy of the original invoice in the package.
We strongly recommend packing any parts with fragile components with sufficient padding. Note: we are not responsible for products being returned to GBE that are damaged mid-shipment.
Return the package(s) freight prepaid to:
Gale Banks Engineering Return Dept.
546 S. Duggan Ave.
Azusa, CA 91702-5136
Under Shipments / Over Shipments
Any shortages or overages must be reported to Customer Service at 888-839-5600 within 15 days from date of invoice.